In efforts to strengthen the BID Group of Companies Lumber Handling Product Line and ensure long term competitive, high performing products and solutions for our customers, the BID Group announced on January 6, 2016 that the SEC Product Line has been merged with the Comact Product Line.

The BID Group will continue to support the existing install base of SEC products with service, upgrades, enhancements and 7/24/365 emergency support through ServiPlus, its Customer Support & Service team. Existing SEC equipment designs will be carried forward by the Comact product engineering team.

Click here to read the full customer notice - PDF

For more information on the Comact Product Line, please visit our website at
For immediate assistance, please call ServiPlus support line (418-227-2727).
For parts & upgrades, please contact Dan Deboer (250-832-9171).
For non-emergency service, service plans, and technical support, please contact your regional manager:

  • Southern USA: Rick Noffsinger ( 843-563-7070 Ext: 52103)
  • Eastern Region – Canada & USA: Nicolas Cloutier (418-227-7864 Ext:128)
  • Western Region – Canada & USA: Kelly Buchanan (250 832-9171 Ext:359)